When selecting a gutter cleaning company, it's crucial to conduct thorough research to ensure your home is in capable hands. Here are four key questions to ask potential gutter cleaning companies:
1. How Well Do They Know Gutters?
Research Widely: Start by researching online for all gutter cleaning services in your area.
Narrow Down to Three: Choose three potential companies from your initial search.
Call and Inquire: Spend 5-10 minutes calling each company, asking about their expertise, safety precautions, material selections, and thoroughness in their work.
Evaluate Responses: Pay attention to the quality of their answers. Incomplete or rushed responses can be red flags.
2. Do They Provide a Guarantee?
Worse-Case Scenario: Consider what happens if something goes wrong after the service is performed.
Check for Service Guarantee: Ensure that your top candidates offer a service guarantee to back up their job performance.
Red Flag Without Guarantee: Lack of a service guarantee can be a red flag, and you don't want to be left with subpar work without recourse.
3. Are They Insured?
Check for Insurance: Ensure the company has liability insurance for customers and workers' compensation for employees.
Safety Protocol: Insurance is seen as a safety protocol, providing coverage in case of employee injuries or property damage caused by the company's mistakes.
4. Do They Have a Proven History?
Ask About Their History: Inquire about the number of years they've been in business, the number of jobs performed per week, and the areas they serve.
Analogous to a Restaurant: Consider it analogous to a restaurant; a reputable and popular restaurant tends to be busy during peak hours.
Check Reviews: Read reviews on platforms like Google and Yelp. Check their rating and accreditation with the Better Business Bureau (BBB).
Reputation Matters: A company's reputation, longevity, and service reach are indicators of consistently good work for a variety of customers.
Conclusion:
Don't be afraid to ask these questions and seek reviews.
Reputation matters, and a company with a rich history, service guarantee, and insurance is likely to provide reliable service.
The Gutter Squad encourages prospective customers to ask these questions. Call (973) 283-5665 for a free quote or more information on gutter cleaning and other services.
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